Most cosmetic treatment fraud victims reluctant to come forward

MELAKA - Most victims of cosmetic treatment fraud are reluctant to come forward because they are ashamed and do not know how to lodge a report.

Deputy National Consumer Action Council (MTPN) president Abdul Malik Jamaran said this is one of the challenges faced by the council, and that MTPN needs to consistently play a role in raising awareness and educating the public.

He said that victims have not only suffered financial losses of up to thousands of ringgit, but some who were treated by uncertified doctors have even lost their lives, while others have suffered permanent disabilities.

He said that people are willing to use unregistered aesthetic medical services because of the attractive price, which can be up to 50 per cent cheaper than the market price.

"Victims are influenced by the advertised price of cosmetic treatments such as vitamin C injections, liposuction or bariatric and nose surgery, which are much cheaper.

"However, the individuals performing the treatment are not certified and endanger the lives of customers.

"There have been cases of victims developing pus after surgery, or having a crooked nose,” he said when contacted today.

He said that based on the data obtained, most of the victims are working people aged between 25 and 60 years old.

He said that in addition to operating illegally from shop buildings, these uncertified doctors also offer direct services to customers, which means moving from house to house to avoid being caught by the authorities.

"We are worried that this will become a trend, where people only follow a three or six-month course abroad and then claim to be qualified doctors.

"At least, the awareness that MTPN is raising can help to reduce cases of fraud like this, even though it is difficult to stop completely,” he added.

He said those who have fallen victim to such cases can come to MTPN offices in each state to file a complaint without charge.

Earlier, MTPN inaugurated its Melaka office at Taman Kota Laksamana, which was officiated by MTPN president Datuk Dr Kevy KV Yeo.