Takaful industry offers expedited claims for Jalan Sultan Ismail tree tragedy victims

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Photo for illustration purpose only. - File photo by Bernama

Helpline numbers provided for car, medical and health takaful claims

KUALA LUMPUR - The Malaysian Takaful Association (MTA) and the entire Takaful industry offers expedited claim settlement for victims of the Jalan Sultan Ismail incident on Tuesday.

Extending their heartfelt condolences to the victims affected by the tragic incident, MTA Chief Executive Officer Mohd Radzuan Mohamed said those involved in the incident are urged to take immediate steps.

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"We urge those involved in the incident to take immediate steps, including gathering relevant information such as incident photos, vehicle images or any evidence, seeking medical treatment at hospitals utilizing Takaful health coverage if available.

"...and also notifying relevant Takaful operators regarding claims for death, injury or property damage such as vehicles," he said in a statement here yesterday.

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In the 2pm incident, a 47-year-old man died while two others suffered injuries when a huge tree came crushing onto 17 vehicles and damaged the monorail track during a thunderstorm and heavy rain along Jalan Sultan Ismail, here.

Mohd Radzuan said for vehicle-damage expedited claims settlement and assistance, individuals can contact their respective Takaful operators such as Etiqa General Takaful Berhad at 1-800-88-6491; Takaful Ikhlas General Berhad (1-800-88-1186); Syarikat Takaful Malaysia Am Berhad (1-800-888-788) and Zurich Takaful Malaysia Berhad (1-300-88-5566 or 03-79890345).

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For medical and health takaful, here are the 15 hotline operators: AIA Public Takaful Berhad at 1-300-88-8922 or email my.customer@aiapublic.com.my; AmMetLife Takaful Berhad (1-300-88-8800 or customercare@ammetlifetakaful.com); Etiqa Family Takaful Berhad (1-300-13-8888 or info@etiqa.com.my); FWD Takaful Berhad (1-300-13-7988 or contact.my@fwd.com); Great Eastern Takaful Berhad (1-300-13-8338 or i-greatcare@greateasterntakaful.com).

Other hotline takaful operators are Hong Leong MSIG Takaful Berhad (03-76501800 or ReachUs@takaful.hongleong.com.my); Prudential BSN Takaful Berhad (1-300-8888-622 or customer@prubsn.com.my); Syarikat Takaful Berhad Malaysia Keluarga Berhad 1-30-825-2385); Takaful Ikhlas Family Berhad (03-27239696 or ikhlascare@takaful-ikhlas.com.my); Sun Life Malaysia Takaful Berhad (1-300-88-5055 or wecare@sunlifemalaysia.com);

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Zurich General Takaful Malaysia (1-300-888-622 or allcentre@zurich.com.my); Malaysia Re (03-20968000 or retakaful.crm@malaysia-re.com.my); Munich Re Retakaful (1-300-888-622); Swiss Re Retakaful (03-21183800) and Malaysia Life Reinsurance Group (03-2780 6611 or mlre_hr@mlre.com.my).

For the latest information and assistance, please visit MTA's website, www.takaful4all.org, or the official Facebook and Instagram page under 'Malaysian Takaful Association'. - BERNAMA