SHAH ALAM – AEON Bank (M) Berhad, Malaysia’s first digital Islamic bank, has expanded its strategic collaboration with Zurich Malaysia to make Takaful protection more accessible and affordable for consumers through its mobile app.
The renewed partnership, involving Zurich Takaful Malaysia Berhad (ZTMB) and Zurich General Takaful Malaysia Berhad (ZGTMB), builds on the tripartite agreement signed in May 2024.
It reflects a mutual commitment to meet the rising demand for seamless, Syariah-compliant financial protection integrated into everyday digital banking habits.
As part of this next phase, AEON Bank and Zurich Malaysia have co-developed two key offerings Personal Accident Takaful and Term Takaful, which became available through the AEON Bank app on Oct 29.
Both plans were designed to be inclusive and affordable, with monthly contributions starting from RM5 for Personal Accident Takaful and RM18 for Term Takaful.
Speaking at the ‘A New Era of Protection’ media engagement recently, AEON Bank chief executive officer (CEO) YM Raja Datin Paduka Teh Maimunah Raja Abdul Aziz said the collaboration highlighted how technology continues to redefine the way people live, connect and safeguard their families.
She emphasised that the integration of Zurich’s Takaful products into the AEON Bank ecosystem gives customers a low-cost, Syariah-compliant option within a platform they already trust.
“Our customers are already using the AEON Bank app daily for payments and budgeting, so choosing Takaful plans through the same platform is a natural next step for them,” she said.
She further highlighted that the bank’s aim is to support customers in living fully and confidently, whether caring for their families, travelling or pursuing new experiences, with protection accessible in just a few taps.
In the meantime, Zurich Malaysia country CEO Junior Cho stated that the partnership combines AEON Bank’s digital capabilities with Zurich’s global protection expertise to introduce a modern, accessible approach to Takaful.
“With more than 150 years of global experience, Zurich has earned the trust of millions by delivering forward-looking protection. Our goal is to make ethical, inclusive solutions easy to start, easy to understand and relevant to today’s lifestyles,” he said.
Both Takaful plans are fully Syariah-compliant and can be accessed 24 hours a day through the AEON Bank app. Malaysians aged 18 to 59 can complete the entire process, from selecting coverage to enrolment, in just minutes.
The Personal Accident Takaful plan offers coverage for total permanent disablement or accidental death, with sum covered options of RM50,000 or RM80,000.
The Term Takaful plan provides broader protection, including death or total and permanent disability due to natural or accidental causes, funeral expenses and daily hospitalisation benefits, with the same sum covered options.
A simple five-step digital onboarding process allows customers to view benefits, confirm contributions and make payments directly through the app. Certificates, coverage details and payment management remain accessible at any time.
Here’s a step-by-step guide to easily activate your Takaful protection through the AEON Bank app:
Step 1: Download the AEON Bank app from the App Store or Google Play and complete your registration.
Step 2: On the Home screen of the app, click on the “Takaful” icon.
Step 3: Click on the ’Personal Accident Takaful’ or ’Term Takaful’ to view the coverage details, benefits and contribution options.
Step 4: Click “Confirm” and proceed with the subscription payment to activate your selected Takaful protection.
Step 5: Once subscribed, you can view your Takaful certificate, monitor your coverage and manage your payments.
AEON Bank and Zurich Malaysia said they intend to expand their collaboration further, introducing more micro-Takaful and comprehensive family and general Takaful solutions that match the fast-paced, digital-first lifestyle of Malaysians.