SHAH ALAM - A restaurant in Genting Highlands is getting people talking online after a group of diners ended up with a RM902 bill for a fish dish.
According to reports, a Singaporean diner said they ordered a 2.7kg wild river fish to share among 13 people. The fish was priced at RM33.80 per 100g, which added up quickly and pushed the total to RM902.
The restaurant said there was nothing hidden about the pricing. It explained that the fish was a rare wild-caught species and the price is charged based on weight, not a fixed menu price.
Staff also claimed they did brief customers on the fish type, weight and per-100g price before the order was confirmed and that everything was calculated fairly based on what was served.
The restaurant then admitted that the final price was not clearly explained while the order was being made.
So when the bill arrived, the diners were caught off guard, which led to frustration.
Following the complaint, the restaurant said it has already cooperated with the Domestic Trade and Cost of Living Ministry and submitted all required documents for review.
They also insisted their pricing system followed normal procedures, but acknowledged the need to step up how they communicate prices so customers do not get surprised at the end of the meal.