How TNB lights up the lives of Malaysians
13 Dec 2022 05:34pm
Photo for illustrative purposes.
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That was the benefit they received without knowing what work was done be it day or night involving thousands of TNB workers going through various stories and events to supply electricity since before Malaysia achieved its independence.
It began in 1949 as the Central Electricity Board (CEB), and it was gazetted as the National Electricity Board (LLN) before being incorporated under its new name TNB. Changing from an oil lamp to a lightbulb, it became a catalyst for turning villages into towns, these towns grew into cities and eventually metropolitan cities.
The light had brightened the lives of the people and Malaysia had recorded progress from only agricultural and mining activities to a country with such a diverse economy today.
TNB's energy supply facilitated the country's industrial development, it aided in trade and was needed by all entities and community activities.
It illuminated homes and workplaces, fueled factories and industries, drove progress, and offered a variety of opportunities including stimulating business and employment opportunities. It was supplied through 25,185km of transmission lines and distribution networks of 723,134km.
Almost every person was touched when 99.9 per cent of West Malaysia was covered by TNB's electricity supply with a total of 9.66 million users and customer satisfaction that exceeded eight (8.7 out of 10 in 2021).
TNB's power supply was needed and enjoyed 24 hours a day, 365 days a year, day or night, awake or asleep. Users could wake up suddenly if their room becomes stuffy if the fan or the air conditioner stops working due to a power cut.
The benefits continued to be enjoyed by the people when TNB gave back to the country through its support and great contribution towards the community through multiple corporate responsibility programmes as well as dividend payments among other investments in education such as providing scholarships and financial assistance to students.
Within 2018-2021, TNB had allocated RM28 billion for various financing including corporate responsibilities that covered education such as granting scholarships, economy and social including home ownership assistance for B40 through the Baiti Jannati Programme and Mesra Rakyat Pogramme, environmental programmes covering the tree planting and conservation of habitats as well as sports especially the sponsorship towards the national hockey programme.
The high dividend payout of RM10.4 billion had not only benefited institutional investors but also ordinary people who have contributed through their contributions towards the Employees' Provident Fund (EPF) or Tabung Haji depositors, in addition to Permodalan Nasional Berhad and the Retirement Fund.
Similarly, the tax and Zakat payment of RM9 billion in addition to contracts to local vendors worth RM10 billion could impact the various markets and business activities.
Last year TNB announced its aspiration towards zero carbon emission by 2050 in its commitment to the environmental, social and governance (ESG) agenda, it would open up a new business opportunity to benefit the people and the country.
The initiative was further accelerated using hydrogen green technologies at the existing power plant sites and improving the efficiency of thermal plants in an effort to increase the Renewable Energy Generation portfolio to reach 8,300MW by 2025.
This transformation became much more meaningful with the introduction of smart metres offered to customers so they could plan their energy consumption better, it was simplified with the self-service application via smartphones for various services including checking, paying monthly bills, applying for electricity supply, or closing an account at your fingertips.
That's the story of TNB's growth, we would like to thank the consensus of leaders and employees who took turns in upholding the national agenda and the trust of the common folk. There was no doubt that TNB has been the pride of the people and the country for more than seven decades.
