Maxim Malaysia strengthens commitment towards building a fully legal and transparent E-hailing industry

KUALA LUMPUR - More than 50 per cent of Maxim E-hailing Malaysia’s total operational expenses have been allocated towards initiatives supporting the legalisation of drivers and compliance with local e-hailing regulations, reflecting the company’s ongoing commitment to building a transparent and fully compliant industry ecosystem. 

As part of these efforts, Maxim has introduced various initiatives aimed at reducing the financial and administrative burden faced by driver-partners when entering the legal e-hailing market. 

One of the company’s key investments includes compensation and support related to the Public Service Vehicle (PSV) licence requirements. 

Through this initiative, Maxim helps drivers ease the cost of obtaining the necessary certification, enabling more individuals to participate legally in the growing gig economy sector. 

In addition, Maxim has also invested in providing assistance for drivers to obtain their E-Hailing Vehicle Permit (EVP). 

To streamline the process, the company established a dedicated internal support structure to guide drivers through the required documentation and procedures. 

As a result, the average legalisation process for drivers can now be completed within just two to three days. 

"When you know your work is properly supported, you feel more confident and take your responsibilities more seriously," said Gilang, one of Maxim’s full-time drivers. 

Maxim’s continuous efforts to encourage legal participation in the e-hailing industry have also contributed to a steady increase in new driver registrations. 

Every month, more Malaysians are choosing to generate income through e-hailing services while complying with industry regulations. 

In March alone, the number of new drivers joining Maxim increased by 28 per cent compared to February. 

According to Maxim E-hailing Malaysia director Mohd Hazwan Musley, the company remains committed to creating sustainable earning opportunities while ensuring full compliance with Malaysian transport regulations. 

"At Maxim, we are committed to building a safe, transparent and fully legal e-hailing ecosystem in Malaysia. We continuously invest in driver legalisation processes, including PSV-related assistance, EVP application support, safety training for drivers and awareness initiatives to help drivers enter the industry more easily and operate in compliance with existing regulations. 

"Our focus is not only on improving mobility services, but also on creating sustainable earning opportunities for local communities while maintaining high standards of safety and service quality," he said. 

The company also continuously monitors driver compliance, including the validity of licences and permits, to ensure all active driver-partners meet the necessary legal requirements.

 Maxim’s investments in legalisation support and driver compliance initiatives are part of its broader commitment to promoting transparency, strengthening the e-hailing industry and contributing to the development of legal employment opportunities within Malaysia’s gig economy.