HappyFresh Malaysia selects Delyva for faster deliveries during Ramadan and EidSITI NURFATIHAH PIRDAUS
SHAH ALAM - HappyFresh Malaysia has selected DelyvaX delivery management system to streamline delivery operations, as announced by Delyva Sdn Bnd on April 2.
The integration between the two companies was completed, providing access to third-party courier services for its online ordering system which will also be used at the HappyFresh physical supermarkets.
Delyva CEO Hanif Wahid said it was an honor to work with HappyFresh Malaysia as the efficiency of the new delivery system benefits their customers.
“We have introduced to HappyFresh Malaysia a digital solution that makes managing deliveries efficient.
“Our system automates order processing and delivery status updates, so there is no more manual downloading of delivery order sheets or uploading them to a third-party courier,” he said.
Meanwhile, HappyFresh Malaysia managing director Hu Hun Hui shared that this integration was an excellent move, especially for the Ramadan and Eid season.
“HappyFresh Malaysia has enjoyed a significant reduction in order processing time and optimized delivery allocation time, as a result of automated processes introduced by DelyvaX.
“We are expecting an increase in order volume this Ramadan and the upcoming Hari Raya festive season too. We are glad that Delyva is helping us streamline processes so deliveries are handled properly to keep customers happy,” he said.
HappyFresh is Southeast Asia’s leading online grocery company headquartered in Jakarta, Indonesia with operations in Malaysia and Thailand.
Established in 2015, the company focuses on services for online groceries for mass customers and pantry supplies for its corporate clients by partnering with well-known retail chains.
The company’s well-trained personal shoppers handpick fresh groceries that riders then deliver to designated locations according to delivery time slots ranging from the same day up to the following seven days.
They aim to provide online grocery delivery services to all households across Southeast Asia, to simplify people’s lives.