Hino Malaysia holds 9th Hino TS contest

04 Dec 2023 08:42pm

SHAH ALAM - Hino Motors Sales Malaysia Sdn Bhd (Hino Malaysia) held its 9th annual Hino Total Support (TS) contest at its headquarters in Petaling Jaya last Saturday.

The event gathered 95 participants from 15 authorised distributors of the brand.

In a statement, Hino Malaysia said that the contest involved contestants to be 'role-playing' in a series of business activities, with the aim to be the best business partners with customers by focusing on two core values, which are maximising the use of vehicles and minimising vehicle costs.

During the competition, contestants will showcase their skills across five contest categories: sales, services, spare parts, customer success operations (CSO), and the 'Best in Town' contest, a new category this year.

"Each category serves as a platform to exemplify Hino's mission of being a customer-centric and trusted commercial vehicle company in Malaysia.

"Indirectly it improves our company and also the country by providing 'best-fit products' and 'total support," the statement read.

Hino Malaysia also said the grand prize winner, which is the overall 3S Champion, brought home the prestigious Challenge Trophy, RM3,000 in cash, while the runner-up and the third place winner each received RM2000 and RM1000 respectively.

The company said the winner of the four categories (sales, service, spare parts, and CSO) received an RM1,000 cash prize and a reward trip to Thailand next year, while the second and third place winners each won RM500 and RM200.

The new 'Best in Town' contest offers unique prizes where the winner gets a trophy and a RM 5,000 cash incentive; the 1st runner-up received an exclusive trophy and a RM 3,000 cash incentive; and the 2nd runner-up won an exclusive trophy and a RM 2,000 cash incentive.

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The company said that the Hino TS contest not only reflects the excellence of the industry but also serves as a platform to recognise and appreciate its distributors.

"They provide consistent and excellent support when involving customers, exceeding vehicle sales targets including all products, spare parts, and after-sales activities. This contest emphasises the holistic commitment of 'total support' to the Malaysian Hino community," the statement said.